Last updated: March 14, 2026
These Terms of Service (“Terms”) govern your access to and use of the OneHub360 platform, website at https://onehub360.com, embeddable widgets, APIs, and all related services (collectively, the “Service”) provided by OneHub360, operated by Dan Morrell (“OneHub360,” “we,” “us,” or “our”).
By accessing or using the Service, you agree to be bound by these Terms. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms. If you do not agree to these Terms, do not use the Service.
OneHub360 is a multi-tenant software-as-a-service (SaaS) platform providing customer relationship management (CRM), contact and deal pipeline management, live chat widgets, email and SMS marketing campaigns, session recording and analytics, invoicing, appointment booking and scheduling, reputation management, and AI-powered chat assistant features.
We may add, modify, or discontinue features of the Service at any time. We will provide reasonable notice of material changes that negatively affect your use of the Service.
To use the Service, you must create an account and provide accurate, complete, and current information. You agree to:
You must be at least 18 years of age to create an account and use the Service. We reserve the right to refuse service, terminate accounts, or remove content at our sole discretion.
You agree to use the Service only for lawful purposes and in accordance with these Terms. You shall not:
We reserve the right to investigate and take appropriate legal action against anyone who violates this provision, including terminating the offender's account and reporting such conduct to law enforcement authorities.
You retain all rights to the data, content, and materials you upload, store, or transmit through the Service (“Your Data”). We do not claim any ownership over Your Data.
By using the Service, you grant us a limited, non-exclusive, worldwide license to use, process, store, and display Your Data solely as necessary to provide and improve the Service.
As a multi-tenant platform user, you acknowledge that:
OneHub360 offers free and paid subscription plans. Paid plans are billed on a monthly or annual basis as selected at the time of purchase. All subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date.
All payments are processed securely through Stripe. By providing payment information, you authorize us to charge the applicable fees to your designated payment method. You are responsible for keeping your payment information current.
We may change our pricing at any time. We will provide at least 30 days' advance notice of any price increases. Price changes will take effect at the start of your next billing period following the notice.
All fees are non-refundable except as required by applicable law. If you cancel a paid subscription, you will continue to have access to paid features until the end of your current billing period.
You are responsible for all applicable taxes associated with your use of the Service, except for taxes based on our net income. If we are required to collect or remit taxes on your behalf, such taxes will be added to your invoice.
If payment fails or is overdue, we may suspend or limit access to the Service. Accounts with payments overdue by more than 30 days may be terminated.
We may offer free plans or trial periods for certain features. Free plans and trials may have usage limitations and are provided “as is” without any warranties. We reserve the right to modify, limit, or discontinue free plans or trials at any time without notice.
The Service, including its original content, features, functionality, design, code, trademarks, logos, and documentation, is owned by OneHub360 and is protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes during the term of your subscription.
You may not copy, modify, distribute, sell, or lease any part of the Service, nor may you reverse-engineer or attempt to extract the source code, unless applicable law permits such activities notwithstanding this limitation.
The Service integrates with third-party services including, but not limited to, Stripe, Google, Twilio, OpenAI, HeyGen, Facebook, LinkedIn, and Twitter/X. Your use of these third-party services is subject to their respective terms of service and privacy policies.
We are not responsible for the availability, accuracy, or content of third-party services. We do not endorse and are not liable for any damage or loss caused by your use of or reliance on third-party services.
The Service includes AI-powered features (such as the AI chat assistant and content generation) that use third-party AI models, including OpenAI. You acknowledge that:
The Service may record user sessions on the OneHub360 platform, including mouse movements, clicks, scrolls, and page interactions, for the purpose of improving the user experience, diagnosing issues, and providing analytics features.
Session recordings are designed to exclude sensitive input fields such as passwords and payment card numbers. However, we recommend that you do not enter sensitive information in non-designated fields.
If you enable session recording features for your own customers through the Service, you are responsible for providing appropriate notice and obtaining any required consent from your customers.
OneHub360 provides an embeddable live chat widget that you may install on your websites. By using the chat widget, you acknowledge and agree that:
THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ONEHUB360 DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
We do not warrant that the Service will be uninterrupted, error-free, secure, or free of viruses or other harmful components. We do not warrant that the results obtained from use of the Service will be accurate or reliable. You acknowledge that your use of the Service is at your sole risk.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ONEHUB360, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS, OR ASSIGNS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).
Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.
You agree to indemnify, defend, and hold harmless OneHub360 and its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:
You may cancel your account at any time through your account settings or by contacting us at support@onehub360.com. Upon cancellation, your access to paid features will continue until the end of your current billing period.
We may suspend or terminate your account immediately, without prior notice or liability, if:
Upon termination, your right to use the Service ceases immediately. We will make your data available for export for 30 days following termination, after which we may permanently delete your data. Sections of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property provisions, warranty disclaimers, limitation of liability, indemnification, and dispute resolution.
Before filing any formal legal action, you agree to first contact us at support@onehub360.com and attempt to resolve the dispute informally for at least 30 days.
If we are unable to resolve the dispute informally, any controversy or claim arising out of or relating to these Terms or the Service shall be settled by binding arbitration administered by the American Arbitration Association (“AAA”) in accordance with its Commercial Arbitration Rules. The arbitration shall be conducted in DuPage County, Illinois. The arbitrator's decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.
You agree that any dispute resolution proceedings will be conducted on an individual basis and not as a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration against OneHub360.
Notwithstanding the above, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights or to address urgent security concerns.
These Terms shall be governed by and construed in accordance with the laws of the State of Illinois, United States, without regard to its conflict-of-law provisions. To the extent that litigation is permitted under these Terms, any legal action or proceeding shall be brought exclusively in the state or federal courts located in DuPage County, Illinois, and you consent to the personal jurisdiction and venue of such courts.
In any dispute, claim, or legal action arising out of or related to these Terms or the Service, the prevailing party shall be entitled to recover all reasonable attorneys' fees, court costs, collection costs, and other expenses incurred in enforcing these Terms, to the fullest extent permitted by applicable law.
We reserve the right to modify these Terms at any time. We will post the updated Terms on this page and update the “Last updated” date. For material changes, we will provide at least 30 days' notice via email or a prominent notice on the Service before the changes take effect.
Your continued use of the Service after the effective date of any modifications constitutes your acceptance of the revised Terms. If you do not agree to the modified Terms, you must stop using the Service and cancel your account.
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, severed from these Terms. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of the remaining provisions.
The failure of OneHub360 to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by OneHub360.
You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. We may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.
These Terms, together with our Privacy Policy and any other agreements or policies referenced herein, constitute the entire agreement between you and OneHub360 regarding the Service and supersede all prior and contemporaneous agreements, proposals, representations, and understandings, whether oral or written.
If you have any questions about these Terms of Service, please contact us: