# OneHub360 (onehub360.com)

> OneHub360 is an all-in-one CRM and business management platform for small and
> medium businesses. It replaces the stack of five-to-seven separate tools most
> operators glue together (CRM, pipeline, inbox, chat, scheduling, invoicing,
> analytics) with one dashboard at one price, and it is the first SMB CRM with a
> native hosted MCP server so you can run your business from an AI assistant
> like Claude or ChatGPT.

## About
OneHub360 combines contact management, deal pipeline, email and SMS marketing,
live chat, invoicing, appointment booking, analytics, and AI automation in a
single dashboard. It was built by founder Dan Morrell, who runs three of his own
businesses on the platform and ships updates every week. The product is designed
around one principle: most SMB software exists because a vendor built one piece
of the workflow, never the whole system. OneHub360 is the whole system.

## Who It Is For
- Solo operators and small teams who want one tool instead of seven
- Agencies managing multiple client businesses from a single login
- Service businesses that need appointment booking plus invoicing
- Restaurants needing POS integration and customer loyalty
- E-commerce stores syncing Shopify customers, orders, and products
- Anyone who wants to operate their business through an AI agent over MCP

## Key Features
- Contact and Company Management (unlimited contacts)
- Deal Pipeline with a drag-and-drop Kanban board
- Email Marketing with CAN-SPAM compliance
- SMS Campaigns with click attribution and consent gating
- Live Chat Widget (AI-powered, embeddable on any website)
- Invoicing and Payment Processing
- Appointment and Demo Booking with calendar sync
- Analytics Dashboard with real-time metrics
- AI Automation (chatbot, lead scoring, workflow triggers, form automations)
- Shopify Integration (sync customers, orders, products; abandoned cart recovery)
- Multi-business support (manage multiple businesses from one account)
- Hosted MCP server (operate the CRM from Claude, ChatGPT, and other AI clients)

## Use Cases
- Stop leads from falling through the cracks: capture, route, and follow up
  automatically so inbound form fills and missed calls never get lost.
- Run your CRM from Claude: read and update contacts, deals, and tasks through
  the hosted MCP server without leaving your AI assistant.
- Send invoices and proposals from an AI chat client.
- Give a small business an AI agent and a dedicated toll-free AI receptionist.
- Recover missed calls and abandoned carts automatically.
- Unify voice, chat, SMS, and email under one customer record.

## Pricing
- 14-day free trial. No charge during the trial; a card is required at signup.
- Starter: $97/month (solo operators and small teams)
- Growth: $197/month (growing teams with multiple locations)
- Scale: $397/month (agencies managing client accounts; white-label, API
  access, unlimited businesses)
- Enterprise: $999/month plus a $5,000 onboarding fee (fully co-managed setup,
  training, dedicated success manager)
- No per-seat pricing. No hidden add-on costs.

## How OneHub360 Compares
- vs HubSpot: Lower total cost, built-in AI chat, no per-seat tax, faster setup.
- vs GoHighLevel: Simpler to operate, more affordable, better multi-business
  support for agencies.
- vs Zoho: One integrated system instead of a suite of separate apps to wire up.
- vs Salesforce: A fraction of the cost, no admin team required, AI-native,
  with a native MCP server instead of a bolt-on.
- vs HoneyBook: Full CRM and pipeline depth, not just client booking and
  invoicing, plus AI automation and a hosted MCP server.

## MCP Server
OneHub360 ships a hosted Model Context Protocol (MCP) server alongside its REST
API. AI clients that support MCP (such as Claude and ChatGPT) can connect with
an API key and read or write contacts, deals, tasks, and other records directly,
letting an operator run the business through natural language. Setup is three
steps: mint an API key, paste a config snippet into the AI client, then talk to
your business.

## Integrations
- Shopify (customers, orders, products, abandoned carts)
- Gmail (via the OneHub360 Chrome Extension)
- Calendar sync for appointment and demo booking
- Stripe for payment processing
- Webhooks for custom automation
- REST API for programmatic access

## Technical
- Built with Next.js, React, and Prisma on PostgreSQL
- Cloud-hosted, with row-level tenant isolation
- REST API available
- Hosted MCP server
- Webhook support
- Chrome Extension for Gmail integration

## Founder
OneHub360 is built and run by Dan Morrell, a solo founder based in the Chicago,
Illinois area who operates three businesses on the platform and ships product
updates weekly.

## Contact
- Website: https://onehub360.com
- Help and support: https://onehub360.com/help
- Book a demo: https://onehub360.com/book/demo
- Contact form: https://onehub360.com/contact