Same protocol.
Different audience.
Salesforce shipped Headless 360 for the enterprise. We shipped the small-business slice the same week. Same MCP standard, same security posture, a fraction of the surface area — and a fraction of the price.
If you have a Salesforce admin team and a 6–12 month implementation budget, buy theirs. If you want MCP working in 5 minutes for $97/mo, you're in the right place.
Four surfaces. One source of truth.
Every customer record, deal, task, invoice, and proposal is reachable from wherever your team already works. No browser session needed.
AI agents
Drop the OneHub360 MCP server into Claude Desktop, ChatGPT Custom GPT, Cursor, or any MCP-aware client. 19 read tools, 9 write tools, plan-gated.
MCP guideCustom code
/api/v1 covers contacts, deals, tasks, proposals, invoices, and calls. Idempotency-Key built in. Bearer-token auth. OpenAPI on the docs page.
API referencePhone calls
Twilio + ElevenLabs voice agent answers inbound calls, captures lead, books appointment, drops it into the pipeline. Salesforce needs a partner build for this; we ship it.
See voice in actionTerminal + scripts
curl + bash works today against /api/v1. A first-party `oh360` CLI is on the roadmap — same auth model, scriptable everywhere.
RoadmapWhere each one wins
Green = the clear win for that side. Gray = the gap. We'd rather show you the truth and let you pick than puff a fake parity claim.
| Salesforce Headless 360 | OneHub360 MCP | |
|---|---|---|
| Hosted MCP server | 60 tools (Sales, Service, Data, Slack) | 28 tools (CRM core) |
| REST API | Whole platform | /api/v1 (CRM core) |
| Voice surface (phone, AI agent) | Partner build required | Twilio + ElevenLabs out of the box |
| iPhone Caller ID overlay (CallKit Call Directory) | Salesforce Mobile, no Call Directory extension | Native iOS Call Directory extension, lock-screen CRM card |
| Chrome extension (Gmail CRM sidebar, quick-add) | Salesforce Inbox add-ons, paid | Published on the Chrome Web Store, included |
| Per-tenant custom iOS app on the same backend | Mobile Publisher, partner build | Terrace Cantina is live on the OH360 backend |
| Slack / Teams native rendering | Yes — Agentforce inside Slack | Roadmap |
| Coding skills (Cursor / Codex / Windsurf / Claude Code) | 30 packaged skills | MCP works in all of them. Skills package: roadmap |
| Agent runtime (Salesforce hosts the loop) | Agentforce Vibes 2.0 (Sonnet, GPT-5) | Bring your own agent (Claude / ChatGPT) |
| Service Cloud (formal SLA / queue routing) | Full Service Cloud | Inbox + chat (no SLA timers yet) |
| Setup | Implementation partner, 3–12 months | 6-line config snippet, 30 seconds |
| Starting price | $25/seat/mo + admin team | $97/mo, unlimited team |
| MCP available on | Enterprise + Unlimited tiers | Starter and up |
| Audit log | ✓ | ✓ Every MCP call |
| Idempotency-Key support | Per-API | Built-in |
| Time to first MCP call | 3–12 months (with partner) | < 5 minutes |
What we don't do (yet)
The honest list. If any of these are deal-breakers for your business, Salesforce is the right buy and we'll tell you so.
Service Cloud-grade case management
We have a unified inbox + chat. Salesforce has formal SLA timers, escalation queues, omnichannel routing, and case milestones. If you run a 30-agent contact center, theirs is the right tool.
Slack / Teams native cards
Their Agentforce renders interactive cards inside Slack and Teams threads. Ours runs through Claude/ChatGPT MCP today. A native Slack app is on our roadmap.
Hosted agent runtime
Salesforce hosts the agent loop with multi-model support (Sonnet, GPT-5). Ours assumes you bring your own agent (Claude Desktop, ChatGPT, Cursor) and the MCP server feeds it data. More flexible, less turnkey.
Marketing Cloud / Data Cloud breadth
We do email + SMS automation, lead scoring, and pipeline. We don't do data warehousing, customer 360 graph, or large-scale audience segmentation. If those are core to your motion, you're past us.
Where we beat them, brand names hidden
Time-to-value
6-line config snippet. 30-second OAuth. First MCP call in under 5 minutes. Theirs is 3–12 months with an implementation partner. For a small business, that gap is the entire decision.
Voice + phone, built in
Twilio + ElevenLabs voice agent answers inbound calls, qualifies leads, books appointments, drops them in the pipeline. Out of the box. They need a partner build for this.
Multi-business per tenant
One OneHub360 tenant runs up to 12 businesses with isolated data and shared billing. Salesforce orgs are siloed; multi-org costs more and adds admin overhead.
Price floor that fits a 5-person team
$97/month, unlimited team members, MCP from day one. Their MCP unlocks at Enterprise + Unlimited tiers, before you've hired the admin team to use it.